Overview of Our Cancellation Policy
Understand the Terms for Booking Modifications
Our cancellation policy is designed to provide clarity and flexibility while ensuring a fair process
for both travelers and our team. Here's an overview of what you need to know:
- Timeline-Based Deductions: The percentage of deductions varies based on how
far in advance the
cancellation is made, allowing for more favorable terms the earlier you notify us.
- Refund Options: Depending on the cancellation timeline, refunds may be
issued as hiking or trip
vouchers, ensuring you can rebook your adventure at a later date.
- No Refund Window: For cancellations made within 7 days of the trip, refunds
are unavailable due
to the fixed nature of pre-booked services.
We aim to balance the needs of our travelers with the operational commitments required to deliver
exceptional travel experiences. For detailed terms, refer to the timeline breakdown in our policy.
Cancellation Policy for Different Timeframes
Refunds and Deductions Based on Cancellation Timing:
- Cancellations Made 21 Days Before the Trip: 10% deduction covering GST,
offerings, and services.
Remaining 90% provided as on-foot vouchers valid for 12 months.
- Cancellations Made 12-15 Days Before the Trip: 30% deduction covering GST,
offerings, and
services. Final 70% issued as trip vouchers valid for 1 year.
- Cancellations Made 10 Days Before the Trip: 50% deduction covering GST,
offerings, and services.
Remaining 50% given as hiking vouchers valid for 1 year.
- Cancellations Made 1-7 Days Before the Trip: No refunds are available as
100% of the charge will
be deducted.
Why Are Deductions Necessary?
When you book a trip with Char Dham Yatra, we immediately begin planning and allocating resources
to ensure you have a seamless travel experience. Deductions are necessary to cover essential costs
such as:
Understanding the Costs Behind Cancellation:
When you book a trip with Full Moon Holidays, we immediately begin planning and allocating resources
to ensure you have a seamless travel experience. Deductions are necessary to cover essential costs
such as:
- GST and Taxes: These are non-refundable and are mandated by government
regulations.
- Offerings and Services: Expenses related to booking management, logistics,
and operational
preparations.
- Fixed Costs: Many arrangements, such as accommodations, permits, and
transportation, require
advance payments that are non-refundable to us.
These deductions allow us to continue offering quality services to all our travelers while
maintaining transparency in our policies.
Validity of Vouchers for Refunds
Details on How to Use Your Travel Vouchers:
- Voucher Validity: Vouchers issued as part of a refund are valid for 12 months
from the date of
issuance, providing you ample time to plan your next adventure.
- Usage Flexibility: Vouchers can be redeemed for any trip or service offered
by Full Moon
Holidays, giving you the freedom to explore various destinations.
- Transferability: In certain cases, these vouchers may be transferable to
another person,
allowing you to gift a memorable travel experience to a loved one.
For more details or assistance with your vouchers, feel free to contact our team at
info@fullmoonholidays.com or call us at +91-7895 98 5050.
Contact Us for Cancellations
Reach Out for Assistance with Your Booking:
- Email: info@fullmoonholidays.com
- Phone: 7895 98 5050
